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Hiring: E-commerce Manager

The E-commerce Manager role at Yardstick drives online sales and growth through strategic management of Yardstick Coffee’s Shopify store, digital campaigns, and customer experience. The role ensures site optimization, accurate product listings, and smooth coordination across marketing, operations, and fulfilment teams to deliver a seamless online experience.

Department: Marketing/E-commerce

Work Location: Makati

Responsibilities:

  • Drive growth/top line revenue for the Yardstick web store via subscription growth, product mix and promotions.
  • Keep the Shopify store up-to-date and always work on site-level optimisation for better customer UI/UX.
  • Configure products online based on requests from coffee roastery and cafe, to ensure completeness and accuracy
  • Manage and develop the existing the E-commerce Team (fulfilment, growth)
  • Work alongside marketing team to drive traffic and increase conversions on all online sales channels and to develop monthly, quarterly campaigns for awareness and growth
  • Liaise with agent/agencies for upstream SEM, paid media campaign configuration on a monthly basis
  • Liaise with agencies to ensure all features are working on the online store, and to develop new features moving forward
  • Continuous optimisation of online channels to ensure world-class customer experience from user acquisition, payments to order fulfilment
  • Work with operations team to ensure inventory is replenished and downstream fulfilment is done in a professional and timely manner
  • Performs any other duties and responsibilities as requested by the Management.
  • Performs tasks, duties and responsibilities and covered shifts of colleagues in their absence.

Ideal Candidates:

  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • With minimum of 2-3 yrs of experience in E-Commerce management operations, handling of E-Commerce platforms such as Shopee, Lazada, Shopify, etc., and managerial role.
  • With training certificates
  • Excellent communication and community empathy skills.
  • Strategic thinker who is able to work across departments.
  • Willing to learn on the job to tackle new responsibilities. 
  • Excellent multitasking skills, critical thinker and problem-solving skills.
  • Team player with good time-management skills.

Interested candidates, please send and email with your Cover Letter and CV to people[at]yardstickcoffee.com.