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Hiring: Barista/Front of House

We are looking for a Bartistas and Front of House for our cafes to prepare and serve high quality beverages and also provide memorable experiences for our customers.

Location(s): Makati, San Juan, BGC, Ortigas

Salary: PHP 16,860 per month

Responsibilities:

  • Welcomes and connects with every customer.
  • Creates opportunities for customer to interact with the product.
  • Responds to customer needs and says thank you to every customer.
  • Assume responsibility for all aspects of the coffee bar including inventory management, coffee program, coffee quality, workflow efficiency, and cost management.
  • Prepare and serve great espresso and coffee drinks and be the coffee expert in our cages
  • Display and possess excellent knowledge of coffees, their origins, their flavor notes, and the various brewing methods, preparation, and presentation
  • Be able to engage with our customers and team members about our in-store coffee offerings 
  • Be the ideal example to peers and proactively train our novice or newly hired baristas
  • Perform routine cleaning on the espresso machines consistently and around work areas
  • Actively work towards creating a superior cafe experience through excellent customer service, quality beverage preparation and presentation, in-store marketing, and the upkeep and maintenance of coffee areas
  • Politely answer customer inquiries on products and services
  • Show respect to customer, superior and peers in words and in action 
  • Report issues on equipment or other factors affecting customer overall experience
  • Works closely with the store management team to help achieve sales and profitability targets of the store
  • Deal with complaints or problems with a positive attitude and respond with necessary proactive actions
  • Pro-actively coordinates with Cafe Supervisor / Manager with regards to store related issue
  • Maintain and be a good example on all Company and café policies
  • Keep safe and clean working environment at all times
  • Works as a team with other team members and help promotes camaraderie in the workplace
  • Strictly complies with all company policies, procedures, employee code of conduct, safety, health & environment programs, quality management system, etc.
  • Perform other tasks that may be assigned to him/her by the Cafe Supervisor.

Ideal Candidates:

  • Excellent customer service skills
  • Attention to detail and the ability to multi-task
  • Undergraduate or Graduate of any 4-year course
  • Preferably with 1 year experience in a similar capacity
  • Good oral and written communication skills
  • Computer literate (Proficient in MS Office, Word, PowerPoint)
  • Proactive and create a positive experience for everyone

Interested candidates, please send and email with your Cover Letter and CV to people[at]yardstickcoffee.com.